Find · Understand · Trust · Act

Digital Friction Audit

What we look at

Find

Whether people looking for a business like yours — and the AI assistants they ask — can find you, with accurate and consistent information.
Understand

Whether someone who finds you can quickly understand what you offer and get the answer they came for without hunting for it.
Trust

Whether your website, reviews and photos give people a reason to trust you — and confidence to choose you.
Act

Whether calling, texting, asking or booking actually gets a response — including when you’re busy or closed.

What you get back

A written assessment of what we found, prioritized by what may be costing you the most opportunity.

Clear findings. Where the friction is. What deserves attention first.

It’s yours to keep, whether or not you work with us.

What’s costing your business the most?

We go through your business the way a customer does, and send written findings showing where people slip away and what’s worth fixing first.

Your name

Business name

Website URL

Phone (optional)

Where do you feel things are falling through the cracks?

In your own words. A sentence or two is enough.

Anything else we should know? (optional)

How did you hear about Reptify? (optional)

By checking this box, I consent to receive non-marketing text messages from Reptify Media about replies to my enquiry, appointment and booking confirmations, and updates on work in progress. Message frequency varies, message & data rates may apply. Text HELP for assistance, reply STOP to opt out. By checking this box, I consent to receive marketing and promotional messages including special offers, discounts, new product updates among others, from Reptify Media at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.