Find · Understand · Trust · Act

Digital Friction Audit

What we look at

Find

Whether people looking for a business like yours — and the AI assistants they ask — can find you, with accurate and consistent information.
Understand

Whether someone who finds you can quickly understand what you offer and get the answer they came for without hunting for it.
Trust

Whether your website, reviews and photos give people a reason to trust you — and confidence to choose you.
Act

Whether calling, texting, asking or booking actually gets a response — including when you’re busy or closed.

What you get back

A written list of every place a customer slips away, in the order it’s costing you.

What we found, why it matters, and what we’d fix first.

It’s yours to keep, whether or not you work with us.

What’s costing your business the most?

We go through your business the way a customer does, and send written findings showing where people slip away and what’s worth fixing first.

Your name

Business name

Website URL

Phone (optional)

Where do you feel things are falling through the cracks?

In your own words. A sentence or two is enough.

Anything else we should know? (optional)

How did you hear about Reptify? (optional)

By checking this box, I consent to receive non-marketing text messages from Reptify Media about replies to my enquiry, appointment and booking confirmations, and updates on work in progress. Message frequency varies, message & data rates may apply. Text HELP for assistance, reply STOP to opt out. By checking this box, I consent to receive marketing and promotional messages including special offers, discounts, new product updates among others, from Reptify Media at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

The audit costs nothing.
A person reads every request.
Written findings typically within 24 to 72 hours.
We never sell or rent your details.

Where we work

In person across the San Francisco Bay Area, Silicon Valley and Napa Valley — and remotely with businesses anywhere.

Rather not fill in a form? Email or call instead.

info@reptifymedia.com

Call

+1 707-927-1172

If we can’t pick up within three rings, Hollis answers: the same front desk we install for clients.